5. DO WE USE COOKIES AND OTHER TRACKING
TECHNOLOGIES?
In
Short: We may use cookies and
other tracking technologies to collect and store
your information.
We may use cookies and
similar tracking technologies (like web beacons and
pixels) to gather information when you interact with
our Services. Some online tracking technologies help
us maintain the security of our Services and your account
,
prevent crashes, fix bugs, save your preferences,
and assist with basic site
functions.
We also permit third
parties and service providers to use online tracking
technologies on our Services for analytics and
advertising, including to help manage and display
advertisements, to tailor advertisements to your
interests, or to send abandoned shopping cart
reminders (depending on your communication
preferences). The third parties and service
providers use their technology to provide
advertising about products and services tailored to
your interests which may appear either on our
Services or on other websites.
To the extent these
online tracking technologies are deemed to be a "sale"/"sharing" (which
includes targeted advertising, as defined under the
applicable laws) under applicable US state laws, you
can opt out of these online tracking technologies by
submitting a request as described below under section
"
DO
UNITED STATES RESIDENTS HAVE SPECIFIC PRIVACY
RIGHTS?
"
6. DO WE OFFER ARTIFICIAL INTELLIGENCE-BASED
PRODUCTS?
In
Short: We offer products,
features, or tools powered by artificial
intelligence, machine learning, or similar
technologies.
As part of our Services,
we offer products, features, or tools powered by
artificial intelligence, machine learning, or similar
technologies (collectively, "AI Products
"). These
tools are designed to enhance your experience and
provide you with innovative solutions. The terms in
this Privacy Notice govern your use of the AI Products
within our Services.
Use of AI
Technologies
We provide the AI
Products through third-party service providers ("AI Service
Providers"),
including
Groq
. As outlined in
this Privacy Notice, your input, output, and personal
information will be shared with and processed by these
AI Service Providers to enable your use of our AI
Products for purposes outlined in "
WHAT
LEGAL BASES DO WE RELY ON TO PROCESS YOUR PERSONAL
INFORMATION?
" You must
not use the AI Products in any way that violates the
terms or policies of any AI Service Provider.
Our AI
Products
Our AI Products are
designed for the following functions:
How We Process Your
Data Using AI
All personal information
processed using our AI Products is handled in line
with our Privacy Notice and our agreement with third
parties. This ensures high security and safeguards
your personal information throughout the process,
giving you peace of mind about your data's
safety.
7. HOW LONG DO WE KEEP YOUR INFORMATION?
In Short:
We keep your information for as
long as necessary to
fulfill the
purposes outlined in this Privacy Notice unless
otherwise required by
law.
We will only keep your
personal information for as long as it is necessary
for the purposes set out in this Privacy Notice,
unless a longer retention period is required or
permitted by law (such as tax, accounting, or other
legal requirements).
No purpose in this notice will require us
keeping your personal information for longer than
the period of
time in which users have an account with us
.
When we have no
ongoing legitimate business need to process your
personal information, we will either delete or anonymize such
information, or, if this is not possible (for
example, because your personal information has been
stored in backup archives), then we will securely
store your personal information and isolate it from
any further processing until deletion is
possible.
8. HOW DO WE KEEP YOUR INFORMATION SAFE?
In Short:
We aim to protect your personal
information through a system of organizational and
technical security
measures.
We have implemented
appropriate and reasonable technical and organizational security
measures designed to protect the security of any
personal information we process. However, despite
our safeguards and efforts to secure your
information, no electronic transmission over the
Internet or information storage technology can be
guaranteed to be 100% secure, so we cannot promise
or guarantee that hackers, cybercriminals, or other
unauthorized third
parties will not be able to defeat our security and
improperly collect, access, steal, or modify your
information. Although we will do our best to protect
your personal information, transmission of personal
information to and from our Services is at your own
risk. You should only access the Services within a
secure environment.
9. DO WE COLLECT INFORMATION FROM
MINORS?
In
Short: We do not knowingly
collect data from or market to children under 18
years of age.
We do not knowingly
collect, solicit data from, or market to children
under 18 years of age, nor do we knowingly sell such
personal information. By using the Services, you
represent that you are at least 18 or that you are
the parent or guardian of such a minor and consent
to such minor dependent’s use of the Services. If we
learn that personal information from users less than
18 years of age has been collected, we will
deactivate the account and take reasonable measures
to promptly delete such data from our records. If
you become aware of any data we may have collected
from children under age 18, please contact us at
admin@vortexconfig.com
.
10. WHAT ARE YOUR PRIVACY RIGHTS?
In
Short:
Depending on
your state of residence in the US or in some regions, such as
the European
Economic Area (EEA), United Kingdom (UK),
Switzerland, and Canada, you have rights
that allow you greater access to and control over
your personal information.
You may review,
change, or terminate your account at any time,
depending on your country, province, or state of
residence.
In some regions (like
the EEA, UK,
Switzerland, and Canada
), you have certain rights under applicable
data protection laws. These may include the right
(i) to request access and obtain a copy of your
personal information, (ii) to request rectification
or erasure; (iii) to restrict the processing of your
personal information; (iv) if applicable, to data
portability; and (v) not to be subject to automated
decision-making. In certain circumstances, you may
also have the right to object to the processing of
your personal information. You can make such a
request by contacting us by using the contact
details provided in the section "
HOW CAN YOU CONTACT
US ABOUT THIS
NOTICE?
" below.
We will consider and
act upon any request in accordance with applicable
data protection laws.
Withdrawing
your consent: If we are relying on
your consent to process your personal information,
which may be
express and/or implied consent depending on the
applicable law, you have
the right to withdraw your consent at any time. You
can withdraw your consent at any time by contacting
us by using the contact details provided in the
section "
HOW CAN YOU CONTACT
US ABOUT THIS
NOTICE?
" below
.
However, please note
that this will not affect the lawfulness of the
processing before its withdrawal nor, when applicable law
allows,
will it affect the processing of your personal
information conducted in reliance on lawful processing
grounds other than consent.
Opting out of
marketing and promotional
communications: You
can unsubscribe from our marketing and promotional
communications at any time by clicking on the
unsubscribe link in the emails that we send,
replying "STOP" or
"UNSUBSCRIBE"
to the SMS messages that we send,
or by contacting
us using the details provided in the section "
HOW CAN YOU CONTACT US
ABOUT THIS NOTICE?
" below. You
will then be removed from the marketing lists.
However, we may still communicate with you — for
example, to send you service-related messages that are
necessary for the administration and use of your
account, to respond to service requests, or for other
non-marketing purposes.
No mobile information
will be shared with third parties or affiliates for
marketing or promotional purposes. Information sharing
to subcontractors in support services, such as
customer service, is permitted. All other use case
categories exclude text messaging originator opt-in
data and consent; this information will not be shared
with third parties.
Account Information
If you would at any time like
to review or change the information in your account or
terminate your account, you can:
-
Contact us using the contact
information provided.
Upon your request to
terminate your account, we will deactivate or delete
your account and information from our active
databases. However, we may retain some information in
our files to prevent fraud, troubleshoot problems,
assist with any investigations, enforce our legal
terms and/or comply with applicable legal
requirements.
Cookies and
similar technologies: Most Web
browsers are set to accept cookies by default. If
you prefer, you can usually choose to set your
browser to remove cookies and to reject cookies. If
you choose to remove cookies or reject cookies, this
could affect certain features or services of our
Services.
If you have questions or
comments about your privacy rights, you may email us
at admin@vortexconfig.com
.
11. CONTROLS FOR DO-NOT-TRACK FEATURES
Most web browsers and
some mobile operating systems and mobile
applications include a Do-Not-Track ("DNT") feature
or setting you can activate to signal your privacy
preference not to have data about your online
browsing activities monitored and collected. At this
stage, no uniform technology standard for recognizing and
implementing DNT signals has been finalized. As
such, we do not currently respond to DNT browser
signals or any other mechanism that automatically
communicates your choice not to be tracked online.
If a standard for online tracking is adopted that we
must follow in the future, we will inform you about
that practice in a revised version of this Privacy
Notice.
California law requires
us to let you know how we respond to web browser DNT
signals. Because there currently is not an industry or
legal standard for
recognizing
or honoring
DNT
signals, we do not respond to them at this
time.
12. DO UNITED STATES RESIDENTS HAVE
SPECIFIC PRIVACY RIGHTS?
In Short:
If you are a resident of California,
Colorado, Connecticut, Delaware, Florida, Indiana,
Iowa, Kentucky, Maryland, Minnesota, Montana,
Nebraska, New Hampshire, New Jersey, Oregon, Rhode
Island, Tennessee, Texas, Utah, or Virginia, you may have the
right to request access to and receive details
about the personal information we maintain about
you and how we have processed it, correct
inaccuracies, get a copy of, or delete your
personal information. You may also have the right
to withdraw your consent to our processing of your
personal information. These rights may be limited
in some circumstances by applicable law. More
information is provided
below.
Categories of Personal Information We Collect
We have collected the
following categories of personal information in the
past twelve (12) months:
|
Category
|
Examples
|
Collected
|
|
A.
Identifiers
|
Contact
details, such as real name, alias, postal
address, telephone or mobile contact number,
unique personal identifier, online
identifier, Internet Protocol address, email
address, and account
name
|
YES
|
|
B. Personal
information as defined in the California
Customer Records
statute
|
Name, contact
information, education, employment,
employment history, and financial
information
|
YES
|
|
C. Protected
classification characteristics under state
or federal law
|
Gender, age,
date of birth, race and ethnicity, national
origin, marital status, and other
demographic data
|
NO
|
|
D. Commercial
information
|
Transaction
information, purchase history, financial
details, and payment
information
|
NO
|
|
E. Biometric
information
|
Fingerprints
and voiceprints
|
NO
|
|
F. Internet or
other similar network activity
|
Browsing
history, search history, online behavior,
interest data, and interactions with our and
other websites, applications, systems, and
advertisements
|
NO
|
|
G. Geolocation
data
|
Device
location
|
YES
|
|
H. Audio,
electronic, sensory, or similar information
|
Images and
audio, video or call recordings created in
connection with our business
activities
|
NO
|
|
I. Professional or
employment-related information
|
Business
contact details in order to provide you our
Services at a business level or job title,
work history, and professional
qualifications if you apply for a job with
us
|
NO
|
|
J. Education
Information
|
Student
records and directory
information
|
NO
|
|
K. Inferences
drawn from collected personal information
|
Inferences
drawn from any of the collected personal
information listed above to create a profile
or summary about, for example, an
individual’s preferences and
characteristics
|
NO
|
|
L. Sensitive personal
Information
|
Contents of email or text
messages
, debit or credit card numbers
, financial information including
account access details
and precise geolocation
|
YES
|
We only collect
sensitive personal information, as defined by
applicable privacy laws or the purposes allowed by law
or with your consent. Sensitive personal information
may be used, or disclosed to a service provider or
contractor, for additional, specified purposes. You
may have the right to limit the use or disclosure of
your sensitive personal information. We do not collect or
process sensitive personal information for the purpose
of inferring characteristics about you.
We may also collect
other personal information outside of these categories
through instances where you interact with us in
person, online, or by phone or mail in the context
of:
- Receiving help through our
customer support channels;
- Participation in customer
surveys or contests; and
- Facilitation in the delivery
of our Services and to respond to your
inquiries.
We will use and retain the
collected personal information as needed to provide the
Services or for:
- Category A - As long as the user has an account
with us
- Category B - As long as the user has an account
with us
- Category G - As long as the user has an
account with us
- Category
L
- As long as the user
has an account with us
Will
your information be shared with
anyone
else?
We may
use your personal information for
our own business purposes, such as
for undertaking internal research
for technological development and
demonstration. This is not
considered to be
"selling"
of your personal
information.
We
have not disclosed, sold, or shared
any personal information to third
parties for a business or commercial
purpose in the preceding twelve (12)
months. We
will not sell or share
personal information in the future
belonging to website visitors,
users, and other consumers.
Your Rights
You have
rights under certain US state data
protection laws. However, these rights
are not absolute, and in certain
cases, we may decline your request as
permitted by law. These rights
include:
- Right
to know whether or not we
are processing your personal data
- Right
to access your personal
data
- Right
to correct inaccuracies in
your personal data
- Right
to request the deletion of
your personal data
- Right
to obtain a copy of the
personal data you previously shared
with us
- Right
to non-discrimination for
exercising your rights
- Right
to opt out of the
processing of your personal data if it
is used for targeted advertising (or
sharing as defined under California’s
privacy law)
, the sale of personal data, or
profiling in furtherance of decisions
that produce legal or similarly
significant effects (
"profiling"
)
Depending
upon the state where you live, you may
also have the following rights:
- Right to
access the categories of personal data
being processed (as permitted by
applicable law, including the privacy
law in Minnesota)
- Right to
obtain a list of the categories of
third parties to which we have
disclosed personal data (as permitted
by applicable law, including the
privacy law in
California, Delaware, and Maryland
)
- Right to
obtain a list of specific third
parties to which we have disclosed
personal data (as permitted by
applicable law, including the privacy
law in
Minnesota and Oregon)
- Right to
review, understand, question, and
correct how personal data has been
profiled (as permitted by applicable
law, including the privacy law in
Minnesota)
- Right to
limit use and disclosure of sensitive
personal data (as permitted by
applicable law, including the privacy
law in California)
- Right to opt
out of the collection of sensitive
data and personal data collected
through the operation of a voice or
facial recognition feature (as
permitted by applicable law, including
the privacy law in Florida)
How to Exercise Your Rights
To
exercise these rights, you can
contact us by
submitting a data
subject access
request,
by emailing us at
admin@vortexconfig.com
,
or by
referring to the contact details at the
bottom of this
document.
Under
certain US state data protection laws,
you can designate an
authorized
agent to make a request on your
behalf. We may deny a request from an
authorized
agent that does not submit
proof that they have been validly
authorized
to act on your behalf in
accordance with applicable
laws.
Request Verification
Upon
receiving your request, we will need
to verify your identity to determine
you are the same person about whom we
have the information in our system. We
will only use personal information
provided in your request to verify
your identity or authority to make the
request. However, if we cannot verify
your identity from the information
already maintained by us, we may
request that you provide additional
information for the purposes of
verifying your identity and for
security or fraud-prevention
purposes.
If you
submit the request through an
authorized
agent, we may need to collect
additional information to verify your
identity before processing your
request and the agent will need to
provide a written and signed
permission from you to submit such
request on your behalf.
Appeals
Under
certain US state data protection laws,
if we decline to take action regarding
your request, you may appeal our
decision by emailing us at
admin@vortexconfig.com
. We
will inform you in writing of any
action taken or not taken in response
to the appeal, including a written
explanation of the reasons for the
decisions. If your appeal is denied,
you may submit a complaint to your
state attorney general.
California
"Shine The Light"
Law
California
Civil Code Section 1798.83, also known
as the
"Shine The Light"
law, permits our users who are
California residents to request and
obtain from us, once a year and free
of charge, information about
categories of personal information (if
any) we disclosed to third parties for
direct marketing purposes and the
names and addresses of all third
parties with which we shared personal
information in the immediately
preceding calendar year. If you are a
California resident and would like to
make such a request, please submit
your request in writing to us by using
the contact details provided in the
section
"
HOW
CAN YOU CONTACT US ABOUT THIS
NOTICE?
"
13. DO WE MAKE UPDATES
TO THIS NOTICE?
In
Short: Yes, we will
update this notice as necessary to
stay compliant with relevant
laws.
We may
update this Privacy Notice from time
to time. The updated version will be
indicated by an updated
"Revised"
date at the top of this
Privacy Notice. If we make material
changes to this Privacy Notice, we
may notify you either by prominently
posting a notice of such changes or
by directly sending you a
notification. We encourage you to
review this Privacy Notice
frequently to be informed of how we
are protecting your
information.
14. HOW CAN YOU CONTACT
US ABOUT THIS NOTICE?
If you
have questions or comments about
this notice, you may
email us at
admin@vortexconfig.com or
contact
us by post
at:
Vortex
Computation LLC
4675 Slippery
Rock Dr.
Fort Worth
, TX
76123
United States
15. HOW CAN YOU REVIEW,
UPDATE, OR DELETE THE DATA
WE COLLECT FROM YOU?
Based on the applicable laws of your
country
or state of residence in the
US
, you may
have
the right to request access to
the personal information we
collect from you, details about
how we have processed it,
correct inaccuracies, or delete
your personal information. You
may also have the right to
withdraw your consent to our
processing of your personal
information. These rights may be
limited in some circumstances by
applicable law. To request to
review, update, or delete your
personal information, please
fill out and submit a
data subject
access
request
.